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Productivity and Leadership → Effective Supervision

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Effective Supervision

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Help new and experienced supervisors deal with a variety of difficult situations.

New and experienced supervisors will appreciate the dozens of helpful guides included in this collection. In addition to basic supervisory skills, topics include staffing, coaching and counseling, leadership and motivation, planning and project management, teamwork and conflict resolution.

96 reproducible pages available in 2 formats:
- pdf files (CD-ROM)
- looseleaf with binder (Kopy Kit)

Being Effective
The Four Basic Management Skills

What Supervisors Do

A Trio of Responsibilities

The Roots of Influence

What Do Employees Want?

First Steps for New Supervisors

Manage Your Work Environment

Everything's Top Priority!

Assert Yourself

The Three Rules of Time Management

Prioritizing Your Work

Steps for Effective Time Management

10 Tips for Time Management

Characteristics of an Effective Time Manager

Why Planning Is Important

Characteristics of a Successful Project Manager

Overcoming Barriers to Effective Planning

Four Steps to an Effective Work Plan

Four Phases of a Project

Defining a Project

Planning a Project

Implementing a Project Plan

Evaluating a Project

Using a Gantt Chart

Using a PERT Diagram

The Problem-Solving Process

Characteristics of Effective Decision Makers

Seven-Step Decision Making

Involving Others in Decision Making

20 Proven Stress Busters

Monitor Your Moods

Controlling Your Temper
Supervising Individuals
Working Through Others

Elements of a Good Job Description

Keys to a Successful Interview

Choosing Among Candidates

Talking About Pay

Orienting New Employees

Be Prepared to Train

Four Principles of Learning

Four Sources of Everyday Training

Four Reasons for Evaluating Performance

Monitoring andamp; Evaluating Performance

Conducting Performance Reviews

Improving Performance

Equal Employment Opportunity and Affirmative Action

Thriving in a Diverse Workforce

Supervising People With Disabilities

Supervising Older Workers

When Someone Complains About Sexual Harassment

If You Suspect Alcohol or Drug Abuse

Recognizing Attention Deficit Disorder

Let's Not Talk Politics

When an Employee 'Comes Out'

Making the Decision to Promote an Employee

Making the Decision to Terminate an Employee

Letting Someone Go

Effective Communication

Get to Know Your Employees

How to Listen to Your Employees

When to Keep Your Mouth Shut

Giving Effective Feedback

Getting Feedback From Employees

Hearing Complaints

Responding to Complaints
Communication Tips for a Diverse Workforce

Coaching andamp; Counseling

Characteristics of Effective Counselors

Characteristics of Effective Coaches

Coaching and Counseling Quiz

Counseling on Job-Related Problems

Counseling on Non-Job-Related Problems

Supervising Groups
Characteristics of Five Leadership Styles

Characteristics of a Participative Leader

Focus on Leadership Skills

Do Your Employees Work for You or With You?

Motivating Without Money

Smoothing the Way for Change

Look Out for Burnout

When Discipline Is Required

Effective Delegation

Five Degrees of Delegation

Delegation Controls

Nine Characteristics of an Effective Team

Characteristics of an Effective Team Builder

The Supervisor as a Team Leader

Empowering Your Team

Make Every Team Member a Star

Keeping Your Team Well Informed

20 Techniques for Improving Teamwork

Four Reasons to Call a Meeting

Six Steps for Planning a Meeting

Leading a Meeting

Causes of Conflict

Five Strategies for Resolving Conflict

Putting a Stop to Bullying

1670CD CD-ROM Price: $135.00 
1670KK Kopy-Kit Price: $135.00